FAQs

What products do you sell?

We offer a wide range of high-quality products in the following categories:

  • Canned Food

  • Grocery

  • Beverages

  • Baking Essentials

  • Topping Syrups

All products are available for online purchase directly through our website.

How can I place an order?

You can place an order by browsing our products on the website, adding items to your cart, and completing the checkout process with your billing and shipping details.

What payment methods do you accept?

We accept payments via online payment methods such as credit/debit cards,  and Cash on Delivery (where applicable).

How long will it take to receive my order?

Standard delivery usually takes 2-3 working days within Karachi. If you are outside of Karachi, delivery typically takes 3-7 working days.

Can I track my order?

Yes. Once your order is shipped, you will receive a tracking number via email.

Where do you deliver your products?

At the moment, Sohni Traders delivers products exclusively within Pakistan. We do not offer international shipping currently.

What should I do if my order is damaged or incorrect?

If your order arrives damaged, defective, or incorrect

How do I request a refund?

If your order is delayed, arrives damaged, or the product is crushed, you can request a refund.

How do I contact customer support?

You can reach us via email at info@sohnitraders.com or call 0335-2093555 for any questions, assistance, or concerns.