Order Cancellation & Refund Policy

Order cancellations must be informed before the given delivery time.

Our team takes great pride and care in our sweets and we hope you enjoy them as much as we do!

Due to the nature of our product, we cannot accept returns. However, if you are.

• Not happy with a product or
• Have received an incorrect or damaged order,

Please do get in touch with us with a photo of your order within 24 hours of receiving it via Whatsapp. Once we have the necessary information, we will work with our Quality Control team and Shipping partner to address the issue. The refund process for online payments requires 15 days. If the order has been delivered to you, it cannot be refunded, but it can be exchanged.